H&Co | Web Transactions Safety & Security

Web Transactions Safety & Security

Privacy Policy

We want to ensure that every aspect of dealing with Hartnack and Company Limited is an experience that is professional in every way and a major part of this is ensuring your on-line safety.  We have detailed here how we deal with your information and if and how we store it.

During the buying process we will collect information about you to enable us to fulfill your order.  This information will include:

  • Information that you provide to us by registering with www.hartnackandco.com
  • Information provided to us when you purchase your portfolio album or box from our site
  • Information that you provide to us when you email Hartnack and Company Limited
  • Information that you provide to us when we speak to you by telephone. We may make and keep a record of the information you share with us.
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data that we may use to improve our site

Paying for your Portfolio Album or Box

Once you have confirmed your order and delivery details you are taken to a payment page that is securely hosted by Sagepay. We use Sage Pay to collect/process transaction information.  If you would like further information about the way that Sage Pay ensure your security, please see their Security Policy http://www.sagepay.co.uk/policies/security-policy.

The SagePay payment system will require CVV2/CVC2 verification during the payment process.

Although we do all that we can to ensure that your information is secure, transmission of data can be compromised and we cannot guarantee that this will never happen.

In order to minimise any such incidences please follow some basic guidelines for internet safety:

Hints and Tips on Internet Safety

One of the most recommended ways to be sure your online transaction is safe is to look for the locked padlock icon in your web browser’s URL bar. When you see the locked padlock it is telling you two things:

  • The site you are using has a verified SSL certificate which is valid and usable.

  • Your browser has accepted the SSL certificate and has triggered encryption of data between your computer and our site.

    In addition, on many modern browsers, the address bar at the top of the browser will turn green. This means that not only is the connection secured, but VeriSign Extended Validation has authenticated the identity of Hartnack and Company Ltd. Extended Validation is used by major online businesses, including HSBC, PC World, eBay etc.

    Whilst shopping with us, the address in your browser should always start http://www.hartnackandco.co.uk or www.hartnackandco.com

    Security Tips

    If you are using a shared computer always remember to log out once you have finished on any website. Closing your web browser may not be enough and it is always best to use the log out button on a website.

  • Never write down your password and always keep it a secret. You should also change your password at regular intervals, or immediately if you suspect it has been compromised.

  • When creating a password it is best to choose a combination of both numbers and letters. Avoid using parts of your email, postal address, date of birth or your name.

     

    Privacy

    We store your email address only as a means of communication with you whilst your portfolio is in production.  We will not use it as a means of sending you unsolicited information

    For more information on internet security whilst shopping on line, please visit the government website at http://dshub.tradingstandards.gov.uk/forcustomers