Current lead time between placing an order and despatch
We aim to dispatch within 3 - 4 weeks for personalised items and 1 - 2 weeks for non-personalised items. This can vary depending upon order volume, so if you have a deadline, please contact us to check what our current lead time is.
If you have ordered a product that is personalised, confirming your proof is critical. If we have not received confirmation of your proof by the end of business of the Wednesday following the day we first contacted you, the order will be rescheduled for the following week thereby delaying your order.
We recommend that you contact us before you place an order to get a more accurate lead time, should you have a deadline looming.
After placing your order you will receive an order confirmation. If you look at the bottom of the page, it will confirm the latest expected shipment date.
If you have a query about this, please contact us immediately.